Policies
Shipping Policy
Practs (practs.com) is operated by Jalok LLC. Questions about an order? Contact us or email .
- Where46 contiguous states + D.C. (not Washington State or Nevada), and 36 other countries
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CostUS: $4.99 under $75 · free from $75
Other countries: €14.99 flat -
Shipping timeUS: 2–4 business days by USPS
Other countries: 3–5 business days by FedEx - ShipsWithin 1–5 business days
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ArrivesUS: usually 3–9 business days after you order
Other countries: usually 4–10, plus any customs delay
Where we ship
We ship to addresses in 46 of the 48 contiguous United States and in Washington, D.C.
We don't ship to Washington State or Nevada at the moment. We also can't ship to Alaska, Hawaii, Puerto Rico or other US territories (such as Guam or the US Virgin Islands), or APO/FPO/DPO military addresses. If an order is placed to one of these addresses, we'll cancel it and refund you in full.
Outside the US, we ship to these 36 countries: Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Iceland, Indonesia, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Slovakia, Slovenia, South Korea, Sweden, Thailand, United Kingdom and Vietnam. We don't ship to other countries at the moment.
Not every strip ships everywhere: Rest doesn't ship to the United Kingdom or Australia, Calm doesn't ship to the United Kingdom, and Focus doesn't ship to Australia.
Shipping cost
- Orders under $75: standard shipping is $4.99.
- Orders of $75 or more: standard shipping is free.
- Other countries: a flat rate of €14.99, or the equivalent in your currency at checkout.
The $75 applies to US orders. It is counted on your order total after set prices and any discount, before tax.
When your order ships
Your order is prepared by our fulfillment partner in the United States and ships in 1–5 business days (Monday to Friday, excluding US federal holidays).
If your order can't ship within 5 business days, we'll email you with a new shipping date, and you can cancel it for a full refund.
Delivery time
Shipping in the US takes 2 to 4 business days with USPS, counted from the day your order ships. In total, expect your order 3 to 9 business days after you place it.
Shipping to other countries takes 3 to 5 business days with FedEx, counted from the day your order ships, so usually 4 to 10 business days after you place it. Customs can add more time. Delivery times are carrier estimates, not guarantees.
Shipping confirmation
When your order ships, we email you. If you ordered several products, they may arrive in separate packages.
Changing your address or canceling
Contact us within 2 hours of placing your order and we'll do our best to update or cancel it. After that, your order is already being prepared and can't be changed.
Late, lost or damaged packages
- If your order hasn't arrived 10 business days after it shipped, contact us with your order number.
- If a package is lost, contact us within 21 days of the estimated delivery date. We'll send a replacement or refund the lost items.
- If a product arrives damaged or you received the wrong product, contact us within 21 days of delivery with your order number and a photo. We'll send a replacement or refund it. You don't need to send anything back.
Incorrect addresses
Please check your shipping address at checkout. If a package comes back because the address was incomplete or incorrect, or it wasn't picked up, we'll contact you. We can reship it once the address is confirmed; the cost of reshipping may be charged.
Taxes and customs
Sales tax is calculated at checkout where required by law.
Orders to other countries ship from the United States under Delivery Duties Unpaid terms. Your country or the carrier may charge customs duties, import VAT or fees when the package arrives. You pay these charges, and we can't prepay them. If customs holds your package, contact us with your order number.
Contact
Jalok LLC · 1209 Mountain Road Pl NE, Albuquerque, NM 87110-7845, USA
Contact us · · We reply within 2 business days.